If you wish to temporarily disconnect your electricity, you should call ENMAX Customer Service at 310-2010 or at 1-877-571-7111. You should allow at least three (3) days' notice for the temporary disconnection. To close your account, please contact our Customer Care Centre at 310-2010.

Considering this, how do I delete my enmax account?

To close an account, please call 310-2010 or 1-877-571-7111 (Canada/USA).

Also, how do you call enmax? Search. Type a word or two to search our site for your answer. ?Call Us: 310-2010. Phone Number:310-2010. 1-877-571-7111 (Canada/USA)

  • ? Contact Directory. Click the categories below to view the contact information for key areas of ENMAX.
  • Correspondingly, can your power be shut off in the winter in Alberta?

    Winter rules. The Alberta's Electricity Utilities Act Distribution Tariff Amendment Regulation prohibits any utility from shutting off power at residential sites between October 15 and April 15, or any other time when the temperature is forecast to be below 0°C in a 24 hour period (known as Winter Rules).

    How do you pay for enmax?

    Payments can be made through the following methods:

    1. Pre-authorized payment.
    2. Internet banking.
    3. ePost.
    4. Phone banking.
    5. In person at your bank.
    6. Cheque by mail (ENMAX Energy, PO Box 2900 STN M, Calgary, AB T2P 3A7)
    7. Credit card payment* (ENMAX Energy residential energy plans and small commercial EasyMax ®, Basic and Balance plans)

    Related Question Answers

    Does enmax require deposit?

    Security Deposit

    You do not have to pay an activation fee to open your ENMAX account, but you will have to provide a credit check. ENMAX requires a security deposit from customers with an insufficient credit record.

    Does enmax accept Visa Debit?

    The local movement doesn't just mean food. ??There are several payment options available for our customers. Payments can be made through the following methods: Credit card payment* (ENMAX Energy residential energy plans and small commercial EasyMax ®)?

    What is Rate Rider?

    Rate rider. A rate rider is applied to the total of all charges, before taxes. Amounts received from the rate rider are used to recover additional and unpredictable energy costs. For example, low water inflows and higher-than-forecast market prices.

    Does enmax do water?

    ENMAX reads the water meters, produces the bills and provides customer care services on The City's behalf. One hundred per cent of the fees for water services collected by ENMAX are sent directly to The City, and ENMAX carries out its services in accordance with The City's rates, policies and procedures.

    How do I register with enmax?

    Before applying to receive Retail Access Services from ENMAX Power (EPC), please take the following steps:
    1. Register with the Department of Energy (DOE) and fill out an application.
    2. Make required arrangements with the Alberta Electric System Operator (AESO) to become a Pool Participant.

    How do I pay my enmax credit card?

    Please note: ENMAX Commercial does not accept credit cards as a form of payment.

    through the following methods:

    1. Online banking.
    2. Telephone banking.
    3. Cheque by mail.
    4. Pre-Authorized payment (via a chequing account)
    5. At your bank.

    Is it legal to shut off power in winter?

    Keep Your Heat from Getting Shut Off this Winter. It may be against the law for your utility company to stop your heat this winter. It is illegal for your gas or electric company to turn off your services if you need them for heat between November 15 and March 15 and you cannot afford to pay your bills.

    Can your electric be shut off with a baby in the house?


    Electric, gas, and private water companies cannot shut off your service if you, your child, or someone else in your household is seriously ill and you cannot afford to pay your bills because of financial hardship.

    What do I do if my power gets shut off?

    What to Do When the Power Goes Out
    1. Be Prepared for an Outage.
    2. Assemble a Kit in Advance.
    3. Investigate Why the Power is Out.
    4. Stay in Communication During an Outage.
    5. Turn Off Your Appliances.
    6. Stay as Comfortable as Possible.
    7. Keep Your Family Members Safe.
    8. Practice Generator Safety.

    Can power company shut off power remotely?

    ELI5: How can the power company remotely shut off power to a single house? You can pivot the arm to break the electrical connection. So the answer is, they can‘t really do it remotely. They have to send a truck to the power pole near your house, and have a lineman yank the disconnect switch.

    Can they shut off your electricity in the summer?

    In summer months public utilities cannot turn off gas or electricity when it is the sole power source for the cooling if the forecast for the following 24 hours includes temperature at or above 95°F; includes master-meter buildings.

    Is it legal to disconnect electricity in winter in Saskatchewan?

    As of today, it's illegal for an electricity company to cut off your power if you don't pay your bill. This is the second year of the province's winter hydro disconnection moratorium, which goes from Nov. 15 to April 30.

    Who supplies electricity in Alberta?

    Alberta's electricity market consists of five fundamental components and features. Seventeen firms supply electricity into the grid. Five of those providers—ATCO Power, Enmax, Capital Power Corporation, TransAlta and TransCanada Corp. —supply about 80% of the province's generation capacity.

    Is enmax cheaper than direct energy?

    Direct Energy's 2-year fixed rate works out to being slightly cheaper than ENMAX's EasyMax fixed rate, but customers who consume less than 8000 kWh per year should be aware that the administration charge will become a larger factor in their bill; for a customer who consumes only 1000 kWh per year, Direct Energy's 2