Transfer balance and block card
  1. Log in to your Opal account. You will need your Opal card account username and password.
  2. Select the Opal card you wish to block and transfer its balance.
  3. Select the ‘Manage' tab.
  4. Select ‘Transfer balance of this Opal card
  5. Follow the prompts to transfer the balance to another Opal card that's linked to your account.

Also to know is, how do I transfer money from my Opal card?

How to transfer

  1. Select the ‘Transfer online' button.
  2. Log in to your account.
  3. Select the ‘Manage' tab.
  4. Select ‘Transfer balance of this Opal card'.
  5. Follow the prompts to block the lost or stolen card and transfer the balance to another card in your account.

One may also ask, why is my Opal card blocked? FYI: If your Opal card has a status of Blocked, don't just email them to transfer the balance. One of the reasons that they will block an Opal card is due to ‘suspect' top-ups (I've only ever topped up via the website and the Opal terminals at the train station, so I'm not sure what qualifies as suspect).

Keeping this in consideration, can you get money off your Opal card?

First, there are no part refunds. You can only apply for a refund in the amount of the full refundable balance of your Opal card. So if you have $15 on your card, you can only receive the full amount back as a refund in the form of a cheque. That's because no refunds will be made in cash.

How do I remove a blocked Opal card?

Log in. Select the ‘Unlink Opal Card from your account‘ option from the left side menu. Select ‘Unlink' next to the card you wish to remove from your account. Select the ‘Unlink Card‘ button.

Related Question Answers

Can you use someone else's Opal card?

If an Opal Card allowing concessional fares travel has been issued specifically to you, you must not permit any other person to use that Opal Card. You must not use an Opal Card allowing concessional fares travel that has been issued specifically to another person.

How long does an opal transfer take?

Transfers made within a standard transfer time of 60 minutes combine trips into a single journey. The 60 minute transfer time applies to all services except the Sydney Ferries Manly ferry service where the standard transfer time is 130 minutes from tap on.

What is Opal card number?

What's my card number/code? If you haven't registered your Opal card, you can still check your balance and recent activity. You'll need to enter the 16 digit number and 4 digit security code on the back of your Opal card.

Do tourists need an opal card?

THE millions of tourists who visit Sydney each year will now be able to get an Opal travel card from the international and domestic airport train stations and the Transport Information Centre at Circular Quay.

How do I get a new Opal card?

How to order
  1. Select the ‘Order online' button.
  2. Log in.
  3. Choose the ‘Order an additional Opal card' option from the left side menu.
  4. Choose the type of card you would like to order.
  5. Select ‘Continue'.
  6. Choose the top up amount and type.
  7. Enter your delivery details.
  8. Enter your payment details.

How do I top up my Opal card online?

How to set up auto top up online
  1. Log in to your Opal account.
  2. Select the ‘Top up' tab on the overview screen.
  3. Select ‘Auto top up'.
  4. Select your auto top-up amount.
  5. Select ‘Turn on auto top up'.

How do I turn off Opal auto top up?

Turn off Auto Top Up of Opal Cards
  1. Go to Opal.com.au.
  2. Log in to your Opal account.
  3. Click on the Auto top up/top up tab.
  4. Press the Remove auto top up button.
  5. Confirm by clicking on OK.

Can I transfer funds between myki cards?

If your original myki holds a myki pass or myki money , PTV will automatically transfer the remaining value to your replacement card. The balance of any myki pass or myki money will be transferred to your new card five (5) days after your current myki card has expired.

Can you go negative on Opal card?

If a passenger's card has the minimum value when they tap on they will be able to tap off and the card will go into a negative balance,” the audit states. “Revenue from unregistered Opal cards with negative balances cannot be recovered unless the passenger tops-up the card.”

What happens if you forget to tap off with Opal?

If you do not tap on, you may be fined for travelling without a valid ticket. If you tap on at the beginning and then forget to tap off at the end of your trip, you will be charged the default fare for an incomplete trip. Incomplete trips are not counted towards the Weekly Travel Reward on your Opal card.

What happens if I forget to tap off my Opal card?

If you forget to tap off your card you'll be charged a default fare which is the maximum possible fare for your trip. Because Opal doesn't know where you got off, we have to assume you've travelled the furthest route. Without this system, people could travel for free by never tapping off their Opal card.

What is daily cap?

What is the DAILY CAP? Capping is a feature of pay as you go which allows you to make a number of journeys in a single day but limits the amount you pay for your travel.

How much money do I have on my Opal card?

How to check. Select the ‘Check online' button. Log in to your Opal account, or enter your card number and security code. Your balance should now be displayed on the overview screen.

How much does it cost to buy an opal card?

The minimum cost is $10 for adult cards, $5 for child cards (seniors and concession Opal cards must be ordered online). There is no fee for the card itself; all of the minimum $ top-up is available for travel on public transport. Subsequent top-ups can be made in $10 increments for adults and less for children/seniors.

Where can I use my Opal card?

Services that accept Opal

The Opal network comprises: the Sydney Trains and NSW TrainLink Intercity networks. the bus networks of the cities of Sydney and Newcastle and the Blue Mountains, Central Coast, Illawarra and Hunter regions. the Sydney Ferries network and the Stockton ferry in Newcastle.

Can Opal card be used in Melbourne?

Brisbane – Go Card; used on trains, trams, buses and ferries. Melbourne – myki Card; used on trains, trams and buses. Sydney – Opal Card; used on trains, trams, buses and ferries. Perth – SmartRider; used on trains, buses and ferries.

How do I contact Opal?

If you need help to complete this form, please call Opal Customer Care on 13 67 25 (13 OPAL). *Items marked with an asterisk are mandatory. If you would like a response to your enquiry please provide contact details. You do not have to provide non-mandatory information.

How do you block opals?

How to block an Opal card
  1. Log in to your account. You will need your Opal card account username and password.
  2. Select the Opal card you want to block.
  3. Select the ‘Manage' tab.
  4. Select ‘Block this Opal card'.
  5. Follow the prompts to block the Opal card permanently.

Can I track my Opal card?

Your Opal activity is a record of the transactions made with your Opal card. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.