If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately.

Beside this, how do I speak to a MoneyGram representative?

Ways to contact us

  1. Visit our frequently asked questions for answers to common questions.
  2. Call: 1800 558 792.
  3. Email: [email protected]
  4. Complete the form below.

why is MoneyGram not working? Troubleshooting Tips Step 3: Your firewall may have blocked moneygram.com. Temporarily disable your anti-virus or firewall running in background. Now, if you are able to access moneygram.com, be informed your security software is causing trouble. Try adding moneygram.com into trusted sites' set.

Just so, how many number is MoneyGram?


How do I get a refund from MoneyGram?

You can request a refund by completing the Money Order Claim Card form, if you know the money order's serial number. The form is available on the Service Forms page of the MoneyGram website. Complete the online form, and enter the money order serial number and purchase date on the top and bottom portions of the form.

Related Question Answers

Can I call MoneyGram to send money?

If your receiver is still having this problem, please contact us at 1-800-922-7146. If your receiver does not have a valid photo ID, then you can go to a MoneyGram agent location to send them money (subject to local regulations).

Does MoneyGram expire?

Expired Transfers.

If you ask us to process a Transfer to an individual Receiver to be collected in cash at a MoneyGram Location and the Transfer Amount has not been collected within ninety (90) days, we will treat the Transfer as no longer capable of execution (an “Expired Transfer”).

How long MoneyGram hold money?

What happens next? Cash pickup within minutes. Your recipient can pick up your transfer at a MoneyGram location shortly after it's complete during normal business hours. For bank account transfers, the money is available within 24 hours.

How long does a MoneyGram Refund take?

It typically takes 3-10 business days for the refund for a money transfer to appear on your credit/debit card or bank account, but may take longer.

How do I fix my MoneyGram name?

To change the name kindly pick your ID card if you're the sender, then proceed to the agent location and request for a change of receiver name. In some cases they'll rather cancel the transaction and refund your money than effect an outright name change other than correction..

How do I unblock my MoneyGram account?

How do I unlock my MoneyGram account? If your account has been locked, call MoneyGram Customer Service at 0800 026 0535.

The most common reasons for being denied funds are:

  1. The transaction has not yet been processed.
  2. You did not have sufficient identification.
  3. You did not visit a MoneyGram location.

Does MoneyGram send emails?

No. MoneyGram NEVER sends you an unsolicited email asking for your personal or financial information. The person receiving the MoneyGram transfer must present a valid photo ID and know information about the transfer.

Why did MoneyGram lock my account?

Moneygram locks me out of my account saying the same is for security reasons as they say they have regulation issues. There is NO security issue. The money it's in their bank account. They refuse to release the money to the sender or receiver saying it's an error on the system and they cannot do nothing.

Can I pick up MoneyGram without ID?

A: Yes. We need the MTCN (Money Transfer Control Number) and a valid government issued ID. Q: Can I pick up money without an ID? A: As long as the sender used a test question, and the clerk checked the “Pay without ID” box.

How can I talk to a live person at MoneyGram?

How to Talk to a Live Person in Moneygram Customer Service. If you need to talk to a live person at Moneygram customer service you need to dial 1-800-666-3947 phone number.

How can I track my money transfer?

Yes. If your transfer isn't delivered within the window you were promised, you can request a trace on your transaction using the bank's SWIFT code. A SWIFT code is an ID that banks use when sending wire transfers. With this number, your bank can determine whether the deposit is on hold or in progress.

How can I track MoneyGram transaction?

To track a MoneyGram money order, enter the reference number you were given into the “Track a Transfer” function on the MoneyGram website. You can also track the order by calling MoneyGram's customer support line at 1-800-666-3947.

How many numbers are in a money order?

Add first 10 digits of 11-digit number. Sometimes, you will be asked to find the check digit, in which case, you will only be given a 10 digit number.

Can I pick up MoneyGram online?

Send money online with peace of mind

With MoneyGram, money transfers are reliable, fast and your loved ones can pick up at agent locations around the world or have funds deposited into their bank or mobile accounts.

What bank details are needed to receive money?

Six-digit sort code of the account you're paying. Eight-digit account number of the account you're paying. A payment reference (often your name or customer number) to let them know the money came from you. Sometimes you'll need the name and address of the bank you are sending the money to.

Is MoneyGram 8 or 9 digits?

Moneygram reference numbers are 8 digits. So if your reference number is 8 or 9 digits, take it to walmart. If its ten digits take it to a western union location to receive it.

How do I contact MoneyGram by phone?

If you do not want us to share your personally identifiable information with this database, please call 1-800-926-9400 and we will honor that request unless applicable law requires us to provide your identity to law enforcement.

Can you get scammed through MoneyGram?

Are you being asked to send the down payment through a MoneyGram money transfer? Unfortunately, it's a SCAM. Do not send money for the vehicle to the seller or a payments representative. The vehicle purchase scammer may try to convince you to pay through MoneyGram to avoid sales tax and get a great price.

Does MoneyGram hold money?

Cash Pickup:

Cash can be picked up at any MoneyGram location. The money is typically ready for pickup in as little as 10 minutes after the transfer is submitted. Available in all countries. Account Deposit:You can send money directly to your receiver's bank account.