If you are billed by Netflix but forgot your email address or phone number:
  1. Visit netflix.com/loginhelp.
  2. Select I don't remember my email or phone.
  3. Enter the first and last name on the account, as well as the credit or debit card number on file.
  4. Select Find Account.

Keeping this in consideration, how do I cancel my Netflix if I forgot my email?

The link in the email isn't working for me.

  1. Delete any Netflix password reset emails that you might have sent to yourself.
  2. Once you've deleted the emails, go to netflix.com/clearcookies.
  3. Go to netflix.com/loginhelp.
  4. Select the option to reset your password by Email.
  5. Enter your email address and select Email Me.

Also, why does Netflix Say My email is invalid? If you've successfully signed in to the Netflix website and you see a banner that says your email address is invalid, select Update Email Address to correct any spelling errors or typos in the email we have on file. This banner will appear if a Netflix email bounced back or was blocked from delivery.

Likewise, how do I find out what email I used for Netflix app?

From the home screen on the Netflix app on your TV, press the up arrow on your remote until you get to the menu bar, then select Settings. Your email address will appear. To update your email address, select Change email.

Why can't I log into my Netflix account?

If you were unable to sign in to Netflix.com on your browser: Verify that your email address was entered correctly. If it was not entered correctly, re-enter it and attempt to sign in again. Visit netflix.com/clearcookies, then open the Netflix app and attempt to sign in again.

Related Question Answers

How do I reset my Netflix account?

If you want to restart your Netflix account and get back to watching your favorite TV shows and movies, simply sign in to Netflix.com and click Restart Your Membership from any profile (except a Kids profile).

Can I use someones Netflix account?

Yes, you can use someone's Netflix account as far as the person is okay to allow you to use their Netflix ID and password. You and the other person should not log in and watch Netflix at the same time. Ask that person if they can add you on their account.

How can I get my forgotten email password?

If you need help resetting your password, we can help by sending you a link to reset it.
  1. Visit Forgot Password.
  2. Enter either the email address or username on the account.
  3. Select Submit.
  4. Check your inbox for a password reset email.
  5. Click on the URL provided in the email and enter a new password.

How do I permanently delete my Netflix account?

Delete a profile by clicking the “Manage Profiles” option on Netflix and then clicking on the profile that you'd like to delete. Click the “Delete Profile” button to permanently remove that profile from your account.

Can I deactivate my Netflix account?

Canceling your Netflix account

Click the down arrow at the top right of the page, next to your profile name. Select the Account section. Under Membership and billing, click the gray Cancel membership box. Click Finish cancellation to confirm you want to cancel.

How many people can use a Netflix account?

Once you have an active Netflix membership, you can have six (6) devices registered to your account at any given time, and you may stream up to two (2) movies or TV shows at the same time by default. There is also an option to upgrade to four (4) streams at the same time from the Your Account page.

How do I access my Netflix account?

Here's how to find it:
  1. Head to the Netflix home page in your browser and sign in.
  2. In the upper right-hand corner you'll see your account symbol. Mouse over it, then click “Your Account.”
  3. Scroll down and click the “Viewing activity” link.
  4. Then click the “See recent account access” link.

Can I see my Netflix password?

Dial 866–987–2475-How to Find Out Your Netflix Password Without Resetting. Therefore, to get rid of it, you must reset your Netflix account password, simply go to Netflix.com/login help or go to the Netflix app on your phone device i.e Android or iOS and click Forgot your password.

How old is my Netflix account?

All you have to do is head to your Netflix account, hit the avatar at the top right and click on ‘Account. ‘ Then, scroll down to the ‘My Profile' section and click on ‘Viewing activity. ‘ Behold, pages, upon pages, upon pages of shows you've watched.

How do I share my Netflix account?

Method 2 Sharing Your Account
  1. Click or tap +Add Profile. It'll be on the profile selection screen (the one that says “Who's watching?” at the top).
  2. Create a profile for the person you want to share with.
  3. Give your Netflix username and password to the other person.

How do I sign up for Netflix on my phone?

Visit netflix.com/signup from a mobile browser on your device.


  1. Choose the plan that's right for you. You can downgrade or upgrade at any time.
  2. Create an account by entering your email address and creating a password.
  3. Enter a payment method.
  4. That's it. Stream on!

Why can't I change my Netflix email?

Update your email address or password

Sign in to the Netflix website to update your email or change your password from your Account page on any non-Kids profile. If you've forgotten the email address associated with your account, go to our Sign In Help page and follow the steps.

How do I remove my email from Netflix on my TV?

To deactivate your Netflix account:
  1. On the TV Box where you want to deactivate Netflix, press on the remote control, and then select Apps & More.
  2. Select Settings.
  3. Select Advanced.
  4. Select Deactivate next to Deactivate Netflix Device.
  5. Select Yes.

How do I change my primary account on Netflix?

Visit https://www.netflix.com/YourAccount and log in. Alternatively, log in to the site, hover over your profile name or icon in the top right, and select Your Account. There are three types of profiles, which have different levels of access: The primary profile is usually the first profile listed.

Why has my Netflix account disappeared?

Manual Trick to Solve Netflix Profile Disappeared Error

Open the Netflix app and enter your login credentials. Go to “My Account” and click on “Help Center”. Scroll down the page and click on ‘Netflix Support”. You can resolve your query via live chat and ask to recover profile and history.

Why is Netflix not working on my phone?

You need to refresh the data to get the Netflix app working again. Open the Android Settings app and navigate to Settings > Device > Apps. Then scroll down and tap on the Netflix entry. Within the Netflix sub-menu, go to Storage > Clear Data and the information on your device will be refreshed.

Does Netflix have a email address?

Netflix does not have a customer service email address. Tell us what problem you're writing them about and we can give tailored advice on what to do.

Is there an issue with Netflix?

Netflix is up!

We are not currently experiencing an interruption to our streaming service. We strive to bring you TV shows and movies you want to watch, whenever you want to watch them, but on very rare occasions we do experience a service outage.

Why can't I reset my password on Netflix?

Delete any Netflix password reset emails that you might have sent to yourself. Once you've deleted the emails, go to netflix.com/clearcookies. This will sign you out and take you back to the home page. Go back to your email and follow the steps in the new Netflix password reset email.