To file your complaint, call (888) 419-3456, or complete the Health Care Facility Complaint Form. Your complaint can be filed anonymously, however if you wish to know the results of your complaint, you should be prepared to give your name, address and telephone number.

Simply so, how do you file a complaint with AHCA?

To file a health care facility complaint, call (888) 419-3456 / (800) 955-8771 Florida Relay Service (TDD number) or complete the Health Care Facility Complaint Form. Search our site to see if the facility you have concerns about is one that is regulated by our Agency.

Also, how do I report a healthcare facility to the state? To file a complaint about conditions at a hospital (like rooms being too hot or cold, cold food, or poor housekeeping) contact your State department of health services. To file a complaint about your doctor (like unprofessional conduct, incompetent practice, or licensing questions), contact your State medical board.

Additionally, how much time do you have to submit incident reports to AHCA?

The Immediate Report should be submitted as soon as possible, but no later than 24 hours of discovery of the incident. If the events that cause the allegation involve abuse or result in serious bodily injury, they must be reported within two hours after the allegation is made.

How do I file a complaint against an assisted living facility in Florida?

If you wish to file a complaint against a licensed health care facility regulated by the Agency for Health Care Administration, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or use our Licensed Health Care Facility Complaint Form.

Related Question Answers

What is AHCA certification?

The Agency for Health Care Administration (AHCA) has implemented the Online Licensing System, which allows providers the ability to renew their license or submit a change during licensure period application online.

Who do you report a nursing home to?

If you are unable to submit your complaint by using the Nursing Home Complaint Form , then you may contact the Nursing Home Complaint hotline (1-888-201-4563) which can be called 24 hours per day, seven days per week.

What is the Agency for Healthcare Administration?

The Agency for Health Care Administration's (AHCA) motto is “Better Health Care for All Floridians,” and employees at our agency work tirelessly to advance this mission. In addition to administering Florida's Medicaid program, AHCA licenses hospitals, nursing homes and most other health care facilities in Florida.

How do I file a complaint against a mental health facility?

If the physician/psychiatrist works for a hospital or agency, you may contact the doctor's supervisor. You can also file a complaint with the state medical board or the American Psychiatric Association (APA) (some psychiatrists are members, some are not).

What is Acha healthcare?

Page Content. ???? The goal of the American College of Healthcare Architects (ACHA or “the College”) is to transform health care through better built environments. To that end, ACHA provides board certification to architects in the United States and Canada who specialize in health care.

How do I file a grievance with Medicaid?

If you need help submitting a complaint, you can call our Medicaid Helpline at 1-877-254-1055 (TDD 1-866-467-4970). Staff are available to help you Monday through Friday, 8:00am to 5:00pm EST. Medicaid Helpline staff can also help you check on the status of a complaint submission.

Who oversees nursing homes in Florida?

Florida's Agency for Health Care Administration, which licenses and regulates nursing homes, rarely uses the toughest sanctions at its disposal. Since 2013, AHCA has closed two homes and blocked new admissions for three.

What agency regulates hospitals in Florida?

Bureau of Health Facility Regulation

Handles health care licensure, Medicare and Medicaid certification, and regulation for hospitals, ambulatory surgical centers, home health agencies, hospices, clinical laboratories, nursing homes, assisted living facilities and all other types of health care providers.

When an incident happens How much time should you wait before you filling out the incident report?

The short answer is that you should report the accident as soon as you can, even at the scene if possible (most insurers have 24-hour accident claim hotlines and mobile apps for claims).

What is an adverse incident?

An adverse incident is an event that causes, or has the potential to cause, unexpected or unwanted effects involving the safety of device users (including patients) or other persons. For example: a patient, user, carer or professional is injured as a result of a medical device failure or its misuse.

What is a code 15 AHCA?

In the event of an adverse incident as defined by the Agency for Health Care Administration (AHCA) per Code 15 reporting standards, whether occurring in a facility of one of WellCare's providers or arising from care prior to admission to a facility that occurs to a WellCare member.

What constitutes an adverse incident under Florida law?

An adverse incident means an event over which health care. personnel could exercise control and which is associated in. whole or in part with medical intervention, rather than the. condition for which such intervention occurred, and which. a.

What is a medical grievance?

C. Medical Grievance: A Medical Grievance is a grievance or complaint specific to the provision or non-provision of medical care or services. An example might be a grievance concerning medications, the need for a diagnostic procedure, or a request for an opinion from another medical practitioner.

How do I report a hospital for poor care?

Social care

You have the right to take your complaint to the Local Government Ombudsman (LGO), which is independent of local authorities and care providers. For more information, call 0300 061 0614 or visit the Local Government and Social Care Ombudsman website.

What is an ombudsman in the medical field?

The healthcare ombudsman is employed by the state department of insurance, and works with consumers to resolve conflicts, determine long-term care needs, and provide guidance in bringing insurance carriers and the people who need them together.

How do I report to the health department?

Call the toll-free USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854) or report the complaint online. For Help with Restaurant Food Problems: Call the Health Department in your city, county or state. View a complete listing of State Departments of Public Health.

How do you file a complaint against a business?

To file a complaint, just go to, and answer the questions. Or call That's all there is to it. If you've been ripped off or scammed, complain to the Federal Trade Commission. It can help put the bad guys out of business.

Where do I report a bad nursing home?

If you feel you need outside help to resolve your problem, call one of these for your area: Long-Term Care Ombudsman. State Survey Agency.

If the problem isn't resolved, ask to talk with one of these:

  • The supervisor.
  • The social worker.
  • The Director of Nursing.
  • Your doctor.

How do you deal with a rude doctor?

Here are some tips to help your situation with a bad behaving doctor:
  1. Try to get along. The end goal is to have a better workplace, Angelis says.
  2. Find another job.
  3. Take control of the conversation.
  4. Network with other nurses.
  5. Know and use your strengths.
  6. Say something unorthodox.
  7. Realize even nice people get unhinged.