Documents can be securely e-mailed at After signing in to, click the main menu in the upper left corner and select “Secure messages.” Compose a new message and after a message is started to our mortgage department, click the “Add/Remove Attachments” button to attach documents securely.

In this way, how do I send a message to chase?

Log into your Chase online account. Click on “Secure Message Center” to the right of your name in the top part of the screen. Then click on “Send New Message” from the drop-down box. Select “Rewards Inquiry” from the drop down menu under “Credit Card” and click “Go.”

how do I get my old Chase statements? To see these files, please:

  1. Click the statement date to see your statement.
  2. Click the summary date to see your year-end summary; your statement or year-end summary will open in a new window.
  3. Click “Save” to save the file, then click “Print.”

Similarly one may ask, can I fax at Chase Bank?

Chase will fax your documents at the branch for free.

Can you skip a payment with Chase Auto?

If you can‘t make your next payment or you missed your payment, we may be able to help you. Please call us at 1-800-336-6675[#] so we can discuss possible options that might work for you.

Related Question Answers

How do I text chase for my balance?

Chase makes it easy to check your account balance from any mobile phone that can send and receive texts. Just text us at 24273 (Chase) and we'll text back your account balance and more.

How do I call Chase and talk to someone?

Contact Chase Business Customer Service
  1. Existing Accounts 1-800-CHASE38 (1-800-242-7338)
  2. Online/Mobile Banking Technical Support.
  3. Outside the United States 1-713-262-3300.
  4. Business Platinum Line 1-877-425-8100.
  5. Cash Management 1-800-606-7615.
  6. Ink Business Credit Card Services 1-800-945-2028.

Does Chase have chat support?

While Chase does not offer live chat, they do have a phone number. The best phone number for Chase is their 800-935-9935 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

How do I contact a Chase representative?

While 800-935-9935 is Chase's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Chase customers, is by calling their 877-242-7372 phone number for their Mobile Banking department.

How do I close my account with Chase?

To close your account online, visit and log into your account by entering your User ID and Password. Next, send an email to the customer service department via the Secure Message Center. Request closure of your checking account. A banker will reply to the email and ask you to confirm your closure request.

How do I check my bank account balance chase?

The best way to find out your Chase Credit Card balance is by logging in to your online account, where you'll be able to see an overview of your account and manage it. If you don't have an account there, you can make one here. Alternatively, you can call the Chase customer service line at 1-800-432-3117.

What is push notification chase?

Get Account Alerts and Messages

You can get alerts on your Android mobile device for any of your Chase accounts. For example, you can set up a push alert to warn you when an account balance dips below a preset amount. You could also get alerts for bill payments or deposit confirmations.

Where is the Secure Message Center Chase?

How do I access my secure messages? To see your secure messages, just sign in to From your accounts page, go to the side menu (the three-line icon in the top left corner) and choose “Secure messages.”

How do I fax?

To send a fax with your fax machine:
  1. Place the document you want to send in the document feeder.
  2. Enter the fax number you want to send to, including and extensions to dial externally, and any international dialing codes.
  3. Press Send or Go (depending on your fax machine model)

Does Chase bank charge for paper statements?

You'll continue to receive paper statements. You've chosen to continue receiving paper statements and you'll keep receiving them at the mailing address we have on file. Remember you can change your billing preferences anytime at There's no fee to switch to paperless billing.

How long does chase Keep bank statements?

7 years

How far back can a bank provide statements?

The period requiring record documentation could go back many years, and banks typically only retain records for seven years (as little as two years for certain items).

How do I stop automatic payments from my bank account?

If you decide you want to stop automatic debit payments from your account:
  1. Step 1: Call and write the company.
  2. Step 2: Call and write your bank or credit union.
  3. Step 3: Give your bank a “stop payment order”
  4. Step 4: Monitor your accounts.

How long do Pending transactions take to clear chase?

According to its policies and procedures manual, Chase Bank typically posts pending transactions to your account on midnight of the day it is marked as pending on your account. This policy applies to debit cards, checks drawn on Chase and cash withdrawals. Checks not drawn on Chase may take longer to process.

Can I cancel a pending transaction?

You can cancel a pending transaction on your debit card, but that won't have an immediate effect on your purchasing power. However, the bank likely will reduce your available balance by the authorized amount for a few business days until the transaction officially drops off the record.

What time does chase automatic payment go through?

The “posted” date (evening) is when your payment will be displayed online as a transaction in your account activity and applied to your account balance. We'll post it Sunday evening. We'll post it Sunday evening. If it's after 8 PM ET and today's your due date, don't worry: Your payment will still be on time.

Does Chase offer a hardship program?

Chase is currently offering its customers several options to deal with a hardship. Among them they will waive over-limit and late fees, restructure credit card balances to reduce a customers interest rate, and they will also even extend customer repayment terms.

Does Chase offer payment plans?

Chase and other credit card issuers (like BofA, Citi, Discover, Capital One, HSBC) will offer what is called re-aging to account holders that participate in long term repayment plans. These hardship repayment plans can be for 60 months and carry a lower interest rate.