The guarantee starts from the date of delivery and offers cover against manufacturing defects on the construction of the frame and frame springs. Additionally, stitching, recliner mechanisms, sofa bed mechanisms and electrical parts are covered for 2 years. And, don't forget your 15 year guarantee only belongs to you.

Hereof, what does DFS insurance cover?

If you buy a sofa from stores such as DFS, SCS and Furniture Village and you'll be offered this insurance. Usually sold as a furniture protection policy, it will typically cover accidental damage and stains on both fabric and leather sofas for up to five years.

Also, will DFS fix my sofa? DFS will only repair sofa.

how long is a sofa guaranteed for?

The guarantee is non-transferrable and valid from the original purchase date only. Keep your receipt and order number as proof of purchase. There is a 2 year guarantee for the fabric and 10 years for the frame. Sofa beds, recliners and selected occasional chairs are excluded from the guarantee.

Do couches have warranty?

Examples Of What Is Usually Covered… The furniture is free from defects in workmanship, materials and construction for one year from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion.

Related Question Answers

Can I wash my fabric sofa covers?

If your fabric tag tells you that the fabric is something that can be machine washed, you can unzip the cover and remove it from the cushion. Wash it on gentle cycle in cold water with a mild detergent. Be sure it is completely dry before you put the cushion back on the couch. Some covers will require dry cleaning.

Can I put my DFS sofa covers in the wash?

Check with DFS is they're not loose covers or take the risk of shrinkage if you're not too worried and it's an older sofa. I washed all the cushion covers on a normal 30 degree wash and they've come out great, really clean and looks like new again!

How long is DFS guarantee?

Your guarantee

At DFS we are so confident in the quality of our furniture that we offer a 15 year guarantee on all the upholstery we sell. The guarantee starts from the date of delivery and offers cover against manufacturing defects on the construction of the frame and frame springs.

Does DFS sofa insurance cover pet damage?

The plan does not cover general cleaning or gradual wearing of the furniture through normal use. Accidental damage by pets is covered [read more]

How do you wash a couch cover without shrinking it?

For those couch covers that you do wash, follow the care instructions as to machine or hand washing. If you're washing coverings on your own initiative, use a low-temperature setting or hand wash. Partially dry them on the clothes line or in the dryer on low heat, but don't allow them to dry completely.

How do I claim DFS insurance?

  1. If you need to make a claim under this plan, please phone Guardsman on 0345 128 1240 or 01235 448820.
  2. You must make any claim as soon as possible, and always within 28 days of the event giving rise to a claim.

What is Guardsman Furniture Protection?

A Guardsman Furniture Protection Plan helps protect your new furniture from accidental stains and damage caused by you or someone in your home.

Is Scotchgard any good?

Scotchgard gives you more time and a better opportunity to clean things, but you still have to clean it. Scotchgard has the same effect on dry soil as on wet. But again, if regular vacuuming is not happening you probably will think the Scotchgard is not working.

What are my consumer rights when buying a sofa?

Your consumer rights

Any sofa you buy should be of satisfactory quality, fit for the purposes specified and as described. A warranty is irrelevant where quality and durability are concerned, and you have the right to a remedy under Sale of Goods.

Can you return a sofa if it doesn't fit?

If the furniture cannot be installed you may need to consider a return or an exchange. In order to be eligible for this your furniture will need to be unused and still in the original packaging, and rejected at the point of delivery. Returning or exchanging your order may incur a 30% fee.

Can you return a next sofa?

Returns Via Courier

If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. To return large Home items see Sofa And Furniture Returns And Cancellations below.

Is it normal for a new sofa to creak?

If you hear a creaking noise from your furniture this is completely normal. New furniture can creak as it beds in. Over time, with normal use, the surface becomes smooth and the creaking will reduce. All timber creaks naturally – think of floorboards, staircases and night time creaking throughout your house.

Can you pay cash at DFS?

You can pay by cash, debit or credit card. Simply leave a 10% deposit and the balance is payable prior to delivery.

Where are DFS sofas made?


Can you collect from DFS?

Can we pick our sofa up from the store? DFS offer a full delivery and installation service. However, if you would like to collect your order from store, please call your local store who will be Read more

Are furniture warranties worth it?

Furniture Protection Plans

Usually, these plans end up costing anywhere from $100 to 6 percent of the total cost of furniture. Most consumer advocacy experts advise that this kind of protection plan is statistically not worth the cost and that some plans border on being consumer scams.

How does furniture warranty work?

When it comes to furniture, a warranty is an explicit, written assurance by the manufacturer that they will stand behind the quality of their products for as long as they specify. They tend to come in the form of sales pitches made by the manufacturer or retailer during a sales transaction.

Is Ashley Furniture good quality?

Ashley is best known for affordable furniture and their giant HomeStores. Their products are aimed at the budget-minded consumer looking for quick delivery. The furniture is of reasonable quality, but not the best.